New: Pricing Calculator Pro

Professional tools for
Contact Centers

Size, calculate costs and optimize your Contact Center with tools developed by experts with over 25 years of industry experience.

Start for free Watch demo

25+

Years of experience

500+

Projects completed

2000+

Active users

98%

Satisfied clients

Call Center Consultancy

Agents

SLA

Cost/FTE

Productivity Overview

Mon

Tue

Wed

Thu

Fri

+45% Efficiency

Average improvement

98% Satisfaction

From our clients

About us

BPO consultancy with in-house tools

We're not a software company that discovered contact centers. We're a BPO consultancy that built the tools it was missing.

Calls/Day

0:00

Avg Handle

CSAT

Voice095%

Chat098%

Email087%

25+

years experience

After 25 years managing contact centers in Barcelona, Tunis and Paris, we know exactly where processes break. We've seen 200-agent teams with CRMs nobody uses, training managers drowning in spreadsheets, and directors making decisions without data. That's why we built tools that solve real problems — not features that look good in a demo but nobody uses day-to-day.

Born in the contact center

Every tool comes from a real operational problem. We don't invent features — we solve problems we've lived through managing thousands of agents.

Consultancy + Technology

We don't just sell software. We understand your KPIs, your SLAs and your workforce challenges. Our tools are designed by people who speak your operational language.

Multisite, multilingual, multicultural

Operating across Europe and North Africa taught us that every market has its own rules. Our tools work in 4 languages and adapt to different regulatory contexts.

Features

Why choose us?

Tools created by professionals with real industry experience

Built from the inside

We're not external consultants. We've managed teams, lived through impossible SLAs, and lost patience with CRMs nobody uses.

Operational in 5 minutes

No 3-month implementations. No mandatory consultants. Your team works with the tools from day one — literally.

An ecosystem, not isolated tools

CRM, pricing, training, recruitment, ticketing — all connected under one platform. Buy one tool or all.

4 native languages

Catalan, Spanish, English and French — not machine translations, but interfaces designed for each market.

GDPR + EU servers

256-bit encrypted data, servers in Spain (EU), daily backups, Stripe payments. We never sell data to third parties.

Pricing that makes sense

From €9/mo. Everything included — no add-ons, no surprises. 14 days free, no credit card.

Products

Tools designed by professionals

Each tool has been created to solve real day-to-day needs.

White Label

Customize the platform with your brand: logo, colors and custom subdomain.

0€ /mo

Free Trial

Pricing Calculator

BPO cost calculator for Contact Centers.

19€ /mo

Free Trial

Gantt Planner

Project and campaign planner for Contact Centers.

15€ /mo

Free Trial

Productivity Calculator

Multi-channel productivity calculator for Contact Centers.

9€ /mo

Free Trial

CRM Sales

Simplified sales CRM for commercial teams.

24€ /mo

Free Trial

Ticketing & Helpdesk

Support ticket management with public portal.

29€ /mo

Free Trial

Coming Soon

We're working to bring you this tool!

Quality Audits

Mòdul d'auditories de qualitat i mystery shopping

Coming Soon

We're working to bring you this tool!

Erlang Calculator Pro

Calculadora Erlang C avançada per dimensionament

Coming Soon

We're working to bring you this tool!

Bundle Starter

Pack Pricing Calculator + Gantt Planner

Coming Soon

We're working to bring you this tool!

Bundle Professional

Tots els mòduls inclosos

Testimonials

What our users say

Industry professionals who already use our tools

"The Pricing Calculator has allowed us to reduce quote preparation time from days to hours. Before, each proposal required complex spreadsheets and multiple revisions. Now in just a few clicks we have a professional and accurate quote."

Maria García

Operations Director, TeleServeis BCN

"Finally a tool created by people who understand our industry. It's not a generic CRM adapted for call centers, but a platform built from scratch for real operations. Support responds with insight because they know the day-to-day reality."

Jordi Puig

Contact Center Manager, Assegurances Mutual

"The only tool that truly reflects the operational reality of a Contact Center. The productivity calculator helped us correctly size 3 new projects without cost overruns. Essential for any WFM manager."

Sophie Renard

WFM Manager, EuroContact Services