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Terms of Service

26 d'abril de 2026

Identification

BPOWAVE
Residence Septpah, Bloc A-2, Rue El Khoutaf, 2033 Mégrine, Tunisia
Commercial Register: B50436432025
Tax ID: 1956572D/A/M/000
Email: support@bpowave.com

Acceptance

By accessing and using BPOWAVE services, you agree to be bound by these terms. If you do not agree, do not use the services.

Service description

BPOWAVE provides SaaS tools for contact center and sales team management. Services are provided "as is" and may be modified with reasonable notice.

Account

You are responsible for maintaining the confidentiality of your credentials. You must provide accurate information. One account per individual.

Pricing and payment

Prices are in euros (EUR) excluding applicable taxes. Payments are processed through Stripe. Subscriptions auto-renew unless cancelled.

Free trial

Some services include a 14-day free trial without credit card. After expiration, a subscription is required. Data is retained for 30 days after expiration.

Acceptable use

You agree not to: use the service for illegal activities; access other users' accounts; send spam; upload malicious code; reproduce or resell the service.

Intellectual property

All BPOWAVE content is owned by BPOWAVE. Your data remains yours.

Limitation of liability

BPOWAVE shall not be liable for indirect damages. Total liability is limited to amounts paid in the last 12 months.

Availability

We strive for 99.9% availability. Interruptions may occur for scheduled maintenance or force majeure.

Termination

You may cancel at any time. BPOWAVE may suspend accounts for breach with 15 days notice. You have 30 days to export your data.

Governing law

These terms are governed by Tunisian law. Disputes shall be resolved by the courts of Tunis.

Contact

support@bpowave.com