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Privacy Policy

26 d'abril de 2026

Data Controller

BPOWAVE
Residence Septpah, Bloc A-2, Rue El Khoutaf, 2033 Mégrine, Tunisia
Commercial Register: B50436432025
Email: support@bpowave.com

Data we collect

We collect data you provide directly when registering or using our services: name, email, phone, company, job title. We also collect automatic usage data: IP address, browser, pages visited, access date/time, and technical cookies necessary for operation.

Purpose of processing

We use your data to: manage your account and service access; process payments and billing; send service-related communications; improve our products and services; comply with legal obligations.

Legal basis

Processing is based on: performance of the service contract; your consent (which you can revoke at any time); BPOWAVE's legitimate interest; compliance with legal obligations.

Data sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data with: service providers (Stripe, Microsoft 365); authorities when legally required.

International transfers

Data is processed on servers within the European Union (Spain). Some data may be transferred to US providers (Stripe, Microsoft) with appropriate safeguards.

Retention

We retain your data while you maintain an active account. Once cancelled, data is kept for the legally required period and then securely deleted.

Your rights

You have the right to: access, rectify, delete, object, request portability, and withdraw consent. To exercise any right, email support@bpowave.com.

Security

We implement SSL/TLS 256-bit encryption, secure storage, regular backups and continuous monitoring.

Changes to this policy

We may update this policy periodically. We will notify you of significant changes by email or through a notice in the service.